Privacy Policy

Policy Statement

We take the security and protection of your personal data very seriously. This privacy policy describes how AWESUM® DIGITAL protects and uses the information you provide to the company.

We are the 'data controller' for the Data Protection Legislation and this policy. This means that we are responsible for determining how we collect, hold, and use your personal data.

Personal data is defined as any information relating to an identified or identifiable natural living person – a 'data subject'.

Who we are

When we say 'I', 'we', 'us' or 'our', we are generally referring to AWESUM® DIGITAL.

Personal Information

What personal information is collected?

Typically, we collect:

• Names, addresses, personal contact details
• Details of any products you have received from us
• Our correspondence and communications with you
• Information about any complaints and enquiries you make to us

Why do we collect this personal information?

The personal information collected is strictly necessary for us to operate our business effectively. AWESUM® DIGITAL collects and stores personal data for several reasons, such as:

• When you contact us by email or telephone, or to enquire about our services
• To communicate with you by post, email or phone
• To maintain client and administrative records
• To process financial transactions and applications
• To meet legal, regulatory and ethical responsibilities

We are committed to ensuring that the information we collect, use, and store is appropriate, not excessive, accurate, up to date, retained for no longer than required, and does not constitute an invasion of your privacy.

You can request, change, restrict, port, or erase certain personal information, depending on the guidelines set out in our retention policy and data register.

Who has access to your information?

We will generally comply with requests for specific information from regulatory and law enforcement bodies where this is necessary and appropriate.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address and website in cookies. These are for your convenience, so you don't have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks.

If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and indicates the post ID of the article you just edited. It expires after 1 day.

Our legal basis for processing

We may process your personal data for our own legitimate interests, provided that those interests do not override any of your own interests, rights and freedoms which require the protection of personal data. This includes processing for marketing, business development, statistical and management purposes.

We may process your personal data for specific additional purposes with your consent, and in these limited circumstances where your consent is required for the processing of your personal data, you have the right to withdraw your consent to processing for such specific purposes.

We may also process your personal data for the purpose of fulfilling a contractual agreement, i.e., as necessary for the contract.

Marketing

We may also use your information for marketing purposes. Marketing information can be received by telephone, mail or email.

If you do not wish to receive marketing information, please opt out via email, and we will remove you from our marketing information list.

We will never pass your information to third-party marketing companies.

Data Retention

We retain your personal information for only the minimum period necessary. Sometimes, this time period is specified in the law, but in most cases, it is based on business needs.

What rights do you have over your data?

AWESUM® DIGITAL, at your request, can confirm what information we hold about you and how it is processed.

We will generally respond to your request within one month of receiving it. However, in some cases, we may need to extend this to three months. We will always write to you within one month of receiving your original request to tell you if this is the case.

A copy of your personal data is usually provided free of charge. However, we can charge a 'reasonable fee' if we find that the data requested is excessive or unfounded and, in particular, if the request is a repetitive one.

Queries or Comments

We hope that you will not need to complain about how AWESUM® DIGITAL processes your personal data. If you wish to, you have the right to complain directly to the Company.

UK Data Protection Regulator, The Information Commissioner's Office ('ICO'), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or visit https://ico.org.uk/concerns